What's new in QB Online for 2021 certification update is a turning point in my opinion of QB Online.
I used to strenuously caution prospects about starting out with QB Online over QB Desktop becuase of the bugs. For example, the entire salestax module in QB Online is difficult to setup properly, use correctly in invoices, and forget the salestax liablity report for cash. As if all small businesses use the accrual system when cash tends to be more favorable tax wise. Or how about retainers/ advance payments that don't post correctly in QB Online? These are core features for accounting software.
But learning about all the new cool QB Online features, like bill pay directly through the bank, tagging, and financial reporting charts...awesome charts.... QB Online just got cool enough to almost balance out it's accounting problems. Almost.